Have fun storming the forums.

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Technical issues?

Forgotten password?

Need some help?

We have a team of staff able to answer questions or solve problems 'round the clock.

We are people of action!

The single best way to get help with virtually any problem on DD is by using the Staff Help Needed area of the forum. Click here to go straight to it.

Posting in this section is the single best way to receive rapid assistance. Our staff can help you with problems with your subscription, issues you are experiencing with a client or service provider, any technical trouble you are experiencing with using DD, or other questions you may have.

Access requires an account, but it does not need an active subscription.

Your help request is private, visible only to yourself and to our staff.

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I do not suppose you could speed things up?

What's that? You've forgotten your password? No problem! You can click here to reset it.

You've tried that before? We're sorry about that. We had an issue with our emails not reaching users. It's fixed now, so if you try again it will work (but please check your spam folder).

You no longer have access to the email address you registered with? No problem! Click here to register a new account, then reach out to us in the Staff Help Needed section and we can get you back up and running in no time!


If for any reason you can't log in and ask our staff for help, fill out this form to send us a message and we will get to it as soon as we can.

Please note that this is the slowest possible way to contact us, and is here as a means of last resort. It may take us several days to get to your message, so your patience is deeply appreciated.

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Told you we loved The Princess Bride!